Before you come down to recover your vehicle, here are a few things you need to bring:
Owner’s photo ID.
Current registration OR vehicle title with printed name matching the photo ID. (We do not accept signed over titles) OR a valid temporary tag with the printed name matching the photo ID.
Cash only or Cashier's check from a local bank. We do not accept credit or debit cards for impounded vehicles.
If the owner is unavailable to be present, he/she may allow another person to pick up their vehicle for them. To do so, we need 1, 2, and 3 above PLUS a written authorization signed by the owner naming the person allowed to pick up the vehicle. If the owner is incarcerated, a notarized statement provided by the detention center is acceptable for 1 above.
If the owner wishes to release a vehicle to insurance, we need 1 and 2 above, plus a written authorization signed by the owner releasing the vehicle to insurance.
Our office/pick-up hours are 7:30 a.m. to 5:30 p.m. Monday – Friday.
Information can be emailed to us using the form below or faxed to (505) 836-1602.